Sale Processing, Shipping and Delivery Times
Your credit card or PayPal payment will be processed immediately upon submission of your order to us. Shipping option selected must reflect shipping charges associated with your order. Should an order present to us without an accurate shipping option selected, we will adjust the order post-receipt to reflect actually charges associated with your delivery via the cheapest method available. All orders are considered final at time of order submission. We require 3-10 business days to process, pack, and ship your order to you, regardless of shipping method selected, unless otherwise noted within your order status updates OR unless a handcrafted or custom item has been ordered. Some hand-crafted, one-of-a-kind or special order items can take 4-6 weeks for delivery. We offer a multi-shipment option in these cases, should you prefer not to wait for all items to be ready to ship (additional charges will apply). Please note that shipment insurance is not provided for deliveries utilizing our standard USPS Priority Mail service. We will not be held responsible for packages after they leave our shipping department and are released to the postal service for delivery. We are not responsibible for loss, breakage or other delivery problems associated with your shipment UNLESS optional shipping insurance (provided by the United States Postal Service) is purchased. Claims on insured packages will be made through and processed through the US Postal Service, and not Spirit Tomes and Treasures, however we will assist you in filing any claims necessary should need arise. If you would like to purchase insurance for your package, please contact us immediately after you place your order at allspirit@netnitco.net and leave a telephone number where you can be reached. We will process a second transaction for shipping insurance at your request, manually via telephone. If you have any questions at any time, please do not hesitate to contact us via email at allspirit@netnitco.netvia telephone at (219) 794-4663. We're always happy to help! Permission to Return and to Receive Credit
Spirit Tomes and Treasures will accept return of merchandise ONLY IF THERE IS A PROBLEM WITH YOUR MERCHANDISE and ONLY if "intention to return" notification is received within 48 hours of receipt of merchandise. You must submit the reason for the return in your notification. All notifications should be submitted via email and within 48 hours of receipt of merchandise. All returned merchandise must be received by Spirit Tomes and Treasures within 7 business days post approval of return notification. We will issue a STORE CREDIT in the amount in which you paid for the merchandise in US dollars, plus any applicable sales taxes you were charged for the item, less shipping and handling fees and 15% restocking fee. UNLESS THERE IS A PROBLEM (ie: breakage, product error) WITH THE MERCHANDISE RECEIVED, ALL SALES ARE TO BE CONSIDERED FINAL AT THE TIME THE ORDER IS PLACED AND STORE CREDIT WILL BE ISSUED FOR ANY RETURNS. If an authorization code is issued for a return, credit will not be issued until product is returned and determined to be IN SALEABLE CONDITION within the timeframe specified above. We are not responsible for returned items being lost or broken in transit back to us. Please do ensure you place adequate tracking and insurance on your return when shipping to us.
<FONT size=+1 color="#000080"><u>Shipping Costs:</u></font></b><br> <P>Orders are shipped by UPS (no PO Boxes) or USPS. Shipping rate is as follows:<br> <p> $0.01 - $39.99 - $8.95<br> $40.00 - $49.99 - $9.45<br> $50.00 - $99.99 - $10.00<br> Over $100.00 - FREE<p> |
